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By: Rony 2018-06-11 15:48:09 Comment: Rating:

FCC officially bans both ‘slamming’ and ‘cramming’ phone fraud

The FCC(Federal Communications Commission) in the United States finally placed an official ban on the illegal practices of “cramming” and “slamming” telephone bills.

The practices are already federal crimes but weren’t violations of FCC code until now.

The illegal practices of “slamming” and “cramming” phone customers are now officially banned under FCC guidelines.

Cramming is when phone providers put bogus charges on phone bills in the hopes customers won’t notice and pay anyway.

Slamming is when phone providers use fraudulent tactics to switch customers from one service to another.

The FCC — hopes that this new policy will help curb both slamming and cramming in the world of both landline and mobile telephone service.

In the phone industry, “cramming” is the practice of loading superfluous or sometimes bogus charges onto phone bills in the hopes that the customer simply won’t notice. These charges can sometimes be disguised as a small tax or something vague like a “convenience fee.” The phone provider hopes that the customer won’t notice the extra charge and simply pay the bill.

The other fraudulent practice that is now banned under FCC guidelines – “slamming” – is when phone providers trick you into switching services or carriers by obfuscating information or by fabricating customer approval. An example of this would be taking the recording of a sales call for something unrelated to your phone bill – like a sweepstake or contest of some kind – and then piecing together the recorded call to make it sound like you approved of making a change to your service.

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  • Karin
    2018-06-25 11:36:11
    Call type: scam
    Rating: -5

    called 3 times within 60 seconds. No message left on 2. Man told me I had an IRS debt. I laughed at him and he got irate. Then I hung up.

  • Batfish
    2018-06-25 11:34:45
    Call type: telemarketer
    Rating: -5

    did not have correct name , heavy accented male , will call back , left no number second call in a month.

  • PB
    2018-06-25 11:33:09
    Call type: scam
    Rating: -5

    recorded robotic call - will be arrested if do not return call and make arrangements. Left voicemail message when I did not answer.

  • Rick in STL
    2018-06-25 11:32:19
    Call type: scam
    Rating: -5

    important to talk to you... some computer female voice.... clearly not normal english. Hopefully they get shut down

  • Eric
    2018-06-25 11:32:12
    Call type: scam
    Rating: -5

    It's an absolute IRS scam when I asked them about it they use terrible language and then hang up on me. I called back seven times and apparently my number's been taken off so maybe that's what has to be done.

  • Eric
    2018-06-25 11:32:08
    Call type: scam
    Rating: -5

    It's an absolute IRS scam when I asked them about it they use terrible language and then hang up on me. I called back seven times and apparently my number's been taken off so maybe that's what has to be done.

  • Teresa
    2018-06-25 11:31:26
    Call type: scam
    Rating: -5

    Didn't leave a message.

  • Anonymous
    2018-06-25 11:28:40
    Call type: scam
    Rating: -5

    Received a very expensive knee brace in the mail from a Matawan HME Inc that my "senior" parents didn't order. Turns out that Matawan sends the product and bills medicare. They are taking advantage of seniors. Additionally, they are impossible to get in touch with. Very angry!

  • N/A
    2018-06-25 11:28:18
    Call type: scam
    Rating: 0

    left a recorded message on vm in a robotic voice that there are 4 allegations against my name and to call them back before they take legal action.

  • Frank
    2018-06-25 11:25:36
    Call type: scam
    Rating: -5

    IRS scam, left a threatening message. Don't call them back.

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