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By: Rony 2018-06-11 15:48:09 Comment: Rating:

FCC officially bans both ‘slamming’ and ‘cramming’ phone fraud

The FCC(Federal Communications Commission) in the United States finally placed an official ban on the illegal practices of “cramming” and “slamming” telephone bills.

The practices are already federal crimes but weren’t violations of FCC code until now.

The illegal practices of “slamming” and “cramming” phone customers are now officially banned under FCC guidelines.

Cramming is when phone providers put bogus charges on phone bills in the hopes customers won’t notice and pay anyway.

Slamming is when phone providers use fraudulent tactics to switch customers from one service to another.

The FCC — hopes that this new policy will help curb both slamming and cramming in the world of both landline and mobile telephone service.

In the phone industry, “cramming” is the practice of loading superfluous or sometimes bogus charges onto phone bills in the hopes that the customer simply won’t notice. These charges can sometimes be disguised as a small tax or something vague like a “convenience fee.” The phone provider hopes that the customer won’t notice the extra charge and simply pay the bill.

The other fraudulent practice that is now banned under FCC guidelines – “slamming” – is when phone providers trick you into switching services or carriers by obfuscating information or by fabricating customer approval. An example of this would be taking the recording of a sales call for something unrelated to your phone bill – like a sweepstake or contest of some kind – and then piecing together the recorded call to make it sound like you approved of making a change to your service.

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  • Chinyere
    2018-09-18 11:11:24
    Call type: scam
    Rating: -5

    Called me and said they was filimg a lawsuit against me because they have been trying to reach me for 6 months. So i called the number back and a foreign guy answered then i knew it really was a scam. I told him i was returning the call and he said they dont call people but i called back the same number that called me

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    2018-09-18 11:10:54
    Call type: scam
    Rating: 0

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    2018-09-18 11:06:17
    Call type: spam
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    Call type: scam
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    CRA scam

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    Call type: scam
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    2018-09-18 11:04:15
    Call type: unknown
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    Not Answered

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